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Website Accessibility for the Disabled

We are continuously working to improve the accessibility of content on our website. Below, you’ll find a few recommendations to help make your browsing experience more accessible:

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

  • Use your computer to read web pages out loud - Most web browsers have a selection of plug-ins that can be installed to allow your computer to read text. This is helpful for the blind or visually impaired. 

  • Use the keyboard to navigate screens

  • Increase text size

  • Magnify your screen

  • Change background and text colors

  • Make your mouse pointer more visible (Windows only)

    If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon Naturally Speaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

    If you are deaf or hard of hearing, there are several accessibility features available to you.

    Closed Captioning

    Closed captioning provides a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally visually displayed over the video, which benefits people who are deaf and hard of hearing, and anyone who cannot hear the audio due to noisy environments. Most of our video content has the ability to display closed captions. Our videos are made available through YouTube and to activate closed captioning all you have to do is click on the CC button at the bottom of the video window or make your default settings automatically display closed captioning for all videos. Learn how to turn captioning on and off in YouTube.

    Volume Controls

    Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.

    If the recommendations above do not meet your needs, we invite you to contact us at 808-593-0835  for assistance. For TTY access dial 711 or 877-447-5990 on your device. 

  • Additional Hawaii TRS/TTY Access Numbers:
    1-800-877-8973 Voice/TTY/ASCII
    1-877-826-2255 VCO (1-TRS>-VCO-CALL)
    1-800-435-8590 Spanish
    1-800-855-4000 Sprint TTY Operator Services

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